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Biometric access keeps logging me out from the CLEO Mobile App

Written by Team cleo.finance
December 12, 2025

In case you are having issues with biometric access to the app restart the access to it:

1. Head to Account Settings

Access Account settings in cleo mobile app

2. Select Security & Privacy

Access security and privacy in cleo mobile app

3. Turn Biometrics off and then on again

turn biometrics on and off again in cleo mobile app

This should clear out any issues you might be having with accessing the mobile app.

If any problems persist please contact us.

Check further guides on the CLEO Trading Platform here or specificaly details about the Mobile Trading App.

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